📋 Pro course · 10 lessons · Go deeper
Data Requests, POPIA, PAIA, and Bank Records
Pro course: request the right bank records lawfully and clearly.
Your first win: Request bank records narrowly and lawfully so the dispute rests on evidence.
Every lesson below has a free preview. Pro unlocks the full lessons with live AI practice, quizzes, the coach, and spaced reviews.
1. What records can prove
Records show timing, authorisation, control decisions, and bank response
2. POPIA access requests
Ask for personal information and account records under POPIA
3. PAIA requests
Use PAIA where records are needed to exercise or protect rights
4. Ask narrowly, not wildly
Better requests are specific, dated, and connected to the dispute
5. Call recordings and transcripts
Calls can prove what was reported, promised, or misrepresented
6. Login, device, and session records
Test whether activity matches your normal behaviour
7. OTP, push, and 3D Secure records
Approval records can prove or weaken a case
8. Notification delivery records
Missing or misleading alerts can matter
9. Fraud, block, and recovery records
The bank response after notice is often decisive
10. Handling refusals and partial records
Ask for summaries or reasons when full data is refused