📈 Pro course · 16 lessons · Go deeper
Small Business Growth & Operations System
A Pro course for turning AI into repeatable workflows: marketing calendars, offers, follow-ups, quotes, cashflow reviews, SOPs, and owner playbooks.
Your first win: Build reusable AI workflows for offers, replies, cashflow conversations, SOPs, and owner reviews.
Every lesson below has a free preview. Pro unlocks the full lessons with live AI practice, quizzes, the coach, and spaced reviews.
1. Build your business command centre
Keep business facts, offers, prices, policies, and tone in one reusable brief
2. The customer journey map
Map how strangers become repeat customers
3. Create a 30-day marketing calendar
Marketing becomes easier when themes, offers, and channels are planned
4. Write offers people understand
Good offers say who it is for, what they get, why now, and what to do
5. Local business content engine
Turn real shop moments into posts: before-after, FAQ, customer story, behind the scenes
6. WhatsApp sales follow-up
Most sales need reminders, not pressure
7. Customer complaint recovery
A calm complaint response can save reputation and reveal operational problems
8. Quote and proposal builder
A quote should make scope, price, timing, exclusions, and next step clear
9. Supplier comparison without spreadsheets
AI can compare offers if you provide the facts and criteria
10. Pricing sanity check
AI can help think through costs, margin, positioning, and customer value
11. Weekly cashflow conversation
Owners need a weekly habit to understand money in, money out, and risks
12. Stock and inventory notes
AI can help spot fast movers, slow movers, and reorder risks from simple notes
13. SOPs from how we do it
Turn owner knowledge into repeatable staff instructions
14. Staff training cards
Small teams need clear, short, repeatable training
15. Monthly owner review
Review customers, cash, operations, risks, and next experiments
16. Your small-business AI playbook
Save the best workflows as reusable templates