Free lesson · Skill · 6 min
Ask for and respond to reviews
Lesson 7 of 10 in Small Business AI Foundations
The one idea
Reviews are trust signals. AI can help you ask happy customers for reviews and respond calmly to praise, neutral feedback, or complaints.
The rule is simple: thank people specifically, do not fight in public, move difficult issues to a private channel, and never reveal private customer information.
Try it now
Write one review request and three response templates: happy, neutral, and angry.
Your win today
Protect reputation with replies that are calm, specific, and safe.