⏱️ Free course · 10 lessons · Start here
If Money Is Gone — The First 24 Hours
Free emergency course: limit damage, preserve evidence, and start your case file in the first day.
Your first win: Create a first-24-hours action checklist with official channels, timestamps, and evidence habits.
1. The first 10 minutes
Stop further loss before investigating
2. Call the bank safely
Use official channels, not numbers from messages
3. Freeze, block, reset
Cards, profiles, devices, passwords, beneficiaries, and limits may need immediate action
4. Start the fraud timeline
Memory fades; write facts while they are fresh
5. Preserve screenshots and messages
Evidence must be saved before apps, scammers, or banks remove it
6. Report to SAPS
A police report creates a CAS number and official record
7. Protect your identity
A banking scam may also mean personal information is compromised
8. Log the formal bank complaint
The NFO usually comes after the bank complaint process
9. Do not contaminate the evidence
Guessing, deleting, editing, or inventing facts hurts credibility
10. First 24-hour review
Convert panic into a clear case file